Are you having a hard time setting up the voice mail in your new iPhone? Have you spent hours on the phone with customer service and reached nowhere. Here is the step wise solution to set up your voice mail easily.
Firstly, do not put your old SIM card into your iPhone. Otherwise everything other than voice mail and visual mail will work. You can get a new SIM card from an AT&T store with everything transferred from old SIM to new.
Now you are ready for the next step. Call customer service at AT&T (the exclusive iPhone service provider in the US) and tell the representative that you need to setup voice mail. Be sure to tell him/her to check to make sure the forwarding feature to forward calls to your voice mail is turned ON. This is something that is often overlooked by customer service representatives. Once this is done, you are ready to actually setup voice mail.
Before you begin, you should know what password you want to use. You may save the password in your outgoing message too. Doing this will save time and make the process to setup voice mail goes smoother.
Your password should be between 6 and 15 characters. Make sure it is something you can remember but others find impossible to guess. Now you tap the voice mail icon on your iPhone. You will be asked to create a password at this point. Enter the password you have created and then you will be asked to record a greeting. You will have the option of using a default iPhone voice mail greeting that will include your phone number or you can record your own also. Greeting at any time can be changed by tapping voice mail, greeting, custom and then record. Do not forget to save your greeting once you are satisfied with it.
Students at Penn state who subscribe to Penn iPhone can log in to my iPhone and setup voice mail for their iPhones. PennKey authentication will be required. Once you are on the home page, look for Features of Voice Mail and go to that page. Here, you will put in the password you have created. You can change this password at any time by logging in on my iPhone or through the voice mail icon on your phone. After you have entered your password, re-enter it is the field, Confirm Password. Now pressing the submit button will be updated to include it.
To record your greeting, press the 'messages' button, it will be on the right of the keypad. Press '0' to bring up the mailbox options. You’ll get a prompt to choose the type of greeting you want, such as busy, unavailable and name. Now you’ll get a prompt from the system to record your greeting. When you are finished, choose accept, listen and if you desire, re-record. Once you are satisfied with your greeting, press * or # to go back to the menu or exit.