The 642-165 UCCX Unified Communications Contact Center Express Implementation exam is associated with the Unified Communications Contact Center Express Specialist certification. This exam tests a candidate’s knowledge of the design, implementation, and operation of UCCX deployments. Candidates can prepare for this exam by taking the UCCXD v 3.0 Unified Contact Center Express & Unified IP/IVR Deployment course, which is based on UCCX release 7.0
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